Complete Pools Privacy Policy
At Complete Pools, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us across all communication channels, including SMS, email, phone, and in-person interactions.
What Information Do We Collect?
We collect personal information necessary to provide our services, such as:
- Name
- Contact information (phone number, email address, physical address)
- Pool and service details
- Any additional information you voluntarily share with us
How Do We Collect Your Information?
We collect your information through the following methods:
- Online contact forms on our website
- Direct inquiries via phone, email, or text
- Information provided during the course of our services
Why Do We Need This Information and How Do We Use It?
Your information allows us to:
- Respond to your inquiries and provide personalized service
- Communicate about current or upcoming services
- Send updates, notifications, or promotions related to our business
- Maintain accurate records for active and past customers
We only use your information for business-related purposes and to ensure you receive high-quality service.
Do We Share Your Information With Anyone?
We do not sell or share your information with third parties outside of Complete Pools. All personal data is used exclusively within our company to manage and deliver our services.
How Can You Opt Out of Communications?
You may opt out of communications at any time by:
- Replying “STOP” to any text message
- Contacting us directly to adjust your email, phone, or text preferences
We respect your preferences and will process your request promptly.
How Can You Get More Information or Update Your Data?
If you have questions about our privacy practices, need to update your information, or wish to request removal, please contact us at [Insert Contact Email/Phone Number].
- For active customers, we may disable rather than delete your information to maintain accurate business records.
- For inactive customers, we will remove your information entirely upon request.
How Do We Protect Your Information?
We implement secure systems to store and handle your information responsibly. Access is limited to authorized personnel, and we regularly review our processes to ensure compliance with privacy regulations.
Policy Updates
We may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Updates will be posted on our website, and continued use of our services constitutes agreement to the updated terms.